Help center

Click Sign in in the top right and use your email. No phone number, no government ID.

A calendar is a container for events. Gay Map has a few flavors:

• Personal: every account gets one, so you can publish on day one. Backstage by default.
• Community: a collective or crew with co-hosts and member roles, hosting under a shared identity.
• Venue: the official programming for a bar, club, or community space.
• City: the official feed for a city, behind pages like /berlin and /london. Subscribe to follow the city; submit to it if it accepts submissions.
• Festival: the official feed for a Pride or other festival, like /csd-berlin or /london-pride.

Yes. See pricing.

Yes. Open the event from Manage → Events and click Edit. Every setting from the create flow is editable.

Yes. From the event's manage page open the Hosts tab and invite by email. You can grant full Manager access or scoped roles like Guest List Manager and Check-in Manager.

Subscribed calendars show up in your Calendars page with their next events, and you can pull the same feed into Apple, Google, or Outlook Calendar via the iCal subscribe button on any calendar page.

Hover (or focus) the Subscribed button on the calendar or city page. It flips to Unsubscribe. Click once to remove yourself.

If the calendar accepts submissions, the + Add Event menu on its page gives you a Submit Existingoption. Submissions land in the calendar manager's review queue; once approved they show up on the public page.

City and festival calendars are platform-managed. They back a public landing page like /berlin or /csd-berlin and are grouped under Official calendars you managein your manage UI. They can't be deleted from the standard manage flow; contact us if you need to hand off ownership.

The Featured Calendars rail on /events and the Popular Eventsrail are admin-curated. City and festival calendars aren't shown in the calendars rail; they already have their own discovery surfaces (city tiles, the Festival Spotlight banner).

Up to you. Pick from Public, After RSVP, After approval, or Hours before start. The last option emails the address to approved guests automatically when your reveal window opens.

Hosts always see it. For everyone else, choose between Hosts only, Attendees only, or Public.

A guest can choose to hide their name from other attendees while still being counted on your door list. Hosts and check-in staff always see the real name.

Email [email protected]. See our Security & Safety page for the full policy.

It lets Gay Map use first-party usage analytics to improve reliability, safety, and product decisions. We do not use advertising identifiers or track you across other companies' apps or sites.

In Settings → Preferences, require sign-in to make your profile visible only to signed-in members. Turn it off if anyone with the link should be able to view it.

The discovery preference controls whether sex-positive venues and events appear in map and calendar discovery. The profile preference controls whether sex-positive events you host or attend appear on your public profile.

If you signed in only with Google or Apple, that provider owns the account email. Update it with the provider, or link an email-code sign-in method when available.

Open Gay Widgets, tap + to add another Pride city, or tap a city card to open its countdown. From the countdown, use the theme control to pick a Pride flag theme. iOS updates widgets on its own schedule, so the home-screen widget may take a moment to reflect the change.

Subscriptions and purchases are handled by Apple through StoreKit. If you already paid, open Gay Widgets settings and tap Restore purchase. Pride Nav does not receive your payment card details.

No. Gay Widgets has no account system, no IDFA, no third-party ads, and no third-party analytics or attribution SDKs. Your city, theme, widget, unlock, and cache preferences stay in local App Group/UserDefaults storage on your device.

Open the city countdown and tap Report wrong date. Send the corrected date with a source link and optional notes; the report goes to the Pride Nav team for editorial review before the shared date list is updated.

You can sell tickets through Gay Map with Stripe Connect, link to an external payment page, or collect payment at the door. Built-in ticketing creates orders, QR tickets, refunds, and payout records from the event's manage page.

Set a price and leave the payment URL blank. Guests see the price and reserve a spot through Gay Map, then pay you in person.

Yes. Toggle Require approval in Event Options. Guests submit a request and you approve or decline from the manage page.

Each approved guest receives a unique QR ticket by email. Open Manage → Check-in on event day to scan QRs from your phone, or search the door list by name or email.

From profile settings, choose Delete account. Your profile is taken offline immediately. Within 30 days, your personal data (email, name, photos, bio, bookmarks, RSVPs) is anonymised in our database. If you change your mind during that window, email [email protected]. Once anonymised, the original account cannot be restored. See the Privacy Policy for details on what is retained for legal or aggregated statistics purposes.

Email [email protected] and we'll send you a machine-readable export within 30 days.

Open your calendar's Payment tab and click Get Started. Stripe's hosted onboarding takes about five minutes (bank details, ID, and a quick verification), and once it's approved, payouts land in your bank account on Stripe's standard schedule (typically 7 days for new accounts, then faster).

You are the merchant of record. Payouts come directly from Stripe to your account; Gay Map never touches the money beyond taking its platform fee at the moment of the sale.

3%of each ticket sold, automatically deducted from your Stripe transfer at checkout. Stripe's standard card processing fee (typically around 1.5%) comes off the transfer separately, so plan for both when setting prices.

The platform fee will rise to 5% later in 2026, but every calendar that connected Stripe before that change stays at 3% forever. No founding-tier sign-up needed; it's automatic.

Not as a separate line at checkout. Gay Map always shows buyers one all-in price, the way Luma does, because hidden booking fees feel misleading and run into consumer protection rules in several countries.

You can still effectively pass the cost through by pricing tickets a little higher. If you want to net €50 per ticket at the 3% fee plus ~1.5% Stripe, price the ticket around €52.40 — the buyer sees a single clean number and you keep your target net.

You choose per ticket type, currently EUR, USD, or GBP. Whatever you pick is what every buyer pays, regardless of where they're located. Gay Map does not auto-convert based on the buyer's country or the event's city.

For example, a Berlin event priced at €30 charges €30 to a buyer in Berlin, London, or New York. The buyer's bank handles any FX conversion on their side. Display formatting (€30 vs 30 €) may vary by the viewer's language, but the amount and currency are exactly what you set.

From the event's manage page, open the order and click Refund. You can refund the full order or a partial amount, and choose whether to invalidate the tickets.

The host eats the platform fee on refunds. Stripe pulls the full ticket price back from the host's balance, and Gay Map keeps the 3% from the original sale. Plan around this when setting your refund policy.

On the Payment tab, under Tax, add a tax name (e.g. "MwSt" or "VAT") and the percentage. Gay Map uses tax-inclusivepricing — set your ticket prices to the total amount the buyer pays, and we'll back out the tax portion for your records.

Tax setup is free for all calendars, on every plan. Multi-rate and per-country tax handling will come later.

Gay Map is operated by a UK company (Pride Nav Ltd). When a UK business charges a German business for services, German law (§13b UStG) makes the German business liable for VAT on those services, not the supplier. This applies to our platform fee even if you're Kleinunternehmer.

Add your USt-IdNr in the Paymenttab so we don't charge you VAT on the fee. Without a valid VAT-ID, we charge 19% German VAT on the platform fee and remit it via EU Non-Union OSS. Either way, talk to a Steuerberater about your quarterly filings.

Yes. Paid waitlists and Require Approval events use an auth-and-capture flow. When a buyer signs up, the card is authorized (a hold is placed) but no money moves yet. The charge only completes when you click Approve. Reject the request and the hold is released. Authorizations expire after seven days; if you approve after that, we re-charge the saved card off-session.

Stripe pays out to your bank on its standard schedule. New Connect accounts start on a 7-day rolling window, so Monday's sales land in your bank account the following Monday. After a few months of clean activity, Stripe shortens the gap to ~2 business days.

Gay Map never holds the funds. Stripe pulls the buyer's card, takes our 3% fee out of the transfer, and sends the rest directly to your bank. You can see upcoming payouts in the Payout History section of your Payment tab.

A Stripe-hosted checkout page with the ticket details and your seller name (from the Invoicingsection) at the top. Buyers see one all-in price, never a separate "booking fee". Our 3% is invisible to them.

After they pay, Stripe sends them an automatic receipt with your business details on it. Gay Map sends a separate ticket confirmation with their unique check-in code.

Major cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay are always on. Stripe automatically shows region-relevant methods to each buyer based on their location: iDEAL for Dutch buyers, Bancontact for Belgian, Przelewy24 for Polish, TWINT for Swiss, and so on. You don't configure these individually; Stripe handles the per-country UX.

Yes. After you submit your onboarding form, Stripe verifies business details (ID, bank account, sometimes a tax document). This takes a few minutes for individuals and up to a couple of business days for companies. Your Payment tab shows Charges: Pending while you wait. Charges activate automatically when Stripe finishes, no action needed on your end.

You're the merchant of record, so Stripe routes the dispute to your account directly. Stripe will email you with the buyer's reason and a deadline to respond with evidence (attendance proof, refund policy screenshots, communication history). If you lose, the disputed amount comes out of your Stripe balance. Gay Map keeps its 3% from the original sale either way. A clear refund policy at checkout heads off most preventable disputes.

Yes. Open your event's Manage page, scroll to Access codes, and create a code with either a percent or fixed-amount discount. Optionally cap total redemptions and / or bind the code to a single ticket type. Guests enter the code via the Have a code? link on the event page or in the registration modal. Codes also unlock hidden ticket types when you want to comp specific people.

Yes, if the event has Allow group registration enabled in its settings. The buyer picks a quantity at checkout and gets one receipt for the whole order. We only capture the buyer's email today (no per-attendee info on group orders), but each ticket gets its own unique check-in code so the door still works.

The host is reviewing registrations before confirming who's in. For paid events, your card has a temporary holdon it but you're not charged. The actual charge fires the moment the host approves you. If they decline, the hold drops off your card within a few business days and nothing is taken. Holds last 7 days; you'll be emailed when the host decides.

For free events, use the Cancel registration link in your confirmation email or the cancel button on the event page.

For paid events, refund policy is set by the organizer and shown on the event page. Refunds are their call, not ours; the money went from your card to them directly. Reach out to the host through the event page if you need help. Heads-up: if your registration is still pending host approval, canceling releases the hold instantly and you're not charged anything.

Two separate emails. Stripe sends a payment receipt the moment your card is charged. Gay Map sends a separate ticket confirmation with your unique check-in code. Save both. If either is missing, check spam first, then contact the host through the event page.